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Service Orientation of IT

IT organizations must transform from a "lights-on" to a "strategic differentiation thru IT" culture. Organizations must embark on this journey or they will not be able to deliver desired business growth or maximize shareholder value. Simply put, this transformation is the fiduciary responsibility of every executive.

Adaptivity calls this the Service Orientation of IT. While the term is not new, our innovative, award winning model is indeed unique. Enterprises are adopting our strategy to improve the long term competitive position of their business -- and it can deliver anytime, anywhere information and processing as the business needs demand it.

In order to succeed, enterprises must implement well targeted capabilities of service agility, optimized transactions, measurable IT unit costs and dynamic execution control into a “service-oriented” IT (SOIT) platform. A SOIT can be conceptually described as a platform that:

  • coalesces cross-client experience, decision support and just-in-time fulfillment with real-time execution & information availability
  • delivers “service when needed - as needed” based on the needs of the business’ explicit service requirements
  • affords organizations the ability to implement, new, unique products or differentiated capabilities in a timely manner for purposes of competitive advantage & operational control
  • leverages & reuses common component services (both business & infrastructure) for productivity, efficiency and competitive advantage purposes
  • provides the necessary “plumbing” – rich user experience, dynamic execution environment, intelligent mediation platforms, real-time data frameworks, optimal system footprints, dynamic network coordination, automated orchestration and tooling to enable autonomic management, monitoring & reporting
The idea behind the Adaptivity SOIT platform is to produce flexible, demand-based services that respond to the business “as needed, when needed” in four key areas:
  • Business Services – information, automated logic, intelligent analysis
  • Infrastructure Services – federated query, caching, execution, messaging
  • Infrastructure Resources – storage, network, compute
  • Performance Management – service execution that alleviates/minimizes any compute, memory, I/O or bandwidth limitations and meets service levels
Adaptivity has a proven model that organizations can leverage to implement a SOIT Platform and transform their legacy infrastructure and operating models to address how to:
  • become more flexible and responsive to the dynamic needs of the business
  • simplify & reduce the complexity of the IT environment
  • get more value out of project and operational IT spend – both systems and people
  • reduce costs while delivering improved service
  • eliminate dedicated silos of data, systems and infrastructure as they exist today
  • reduce the time it takes to build and deploy new business services
  • implement and sustain predictable qualities of service
Organizations can address the datacenter management challenges:
  • Datacenter Automation
  • Datacenter Space, Power, Cooling
  • Network Bandwidth
  • Enterprise Systems Management
  • Dynamic Infrastructure Operational Processes
  • Technical skill set evolution to support dynamic infrastructure
We have found from our experience that organizations must create a business aligned IT operating environment. This environment needs to incorporate industry best practices from SEI, ITIL, Virtualization, Open Standards and Open Source to create a platform that delivers IT as a service. The core building blocks of this strategy are:
  • Service Oriented Architecture – create discrete business functions, decoupled from the business process as loosely coupled software components
  • Real-Time Infrastructure – a virtual, dynamic runtime environment
  • Service Oriented Utility – policy driven consumption and fulfillment management
  • Service Oriented Product Management – repeatable discipline that defines the products, services, policies and infrastructure for SOA, SOI and SOU.
Bottom line -- the compelling drivers of global business and increasing importance of IT as the digital value chain of the business, positions IT executives and their organizations to be more strategic and critical than ever before. Maintaining a "lights-on" culture is a short path to "lights out." The Adaptivity SOIT Platform is a design approach that has been proven to deliver a real-time, service orientation of IT that helps differentiate business offerings.